What is Emotional Intelligence?
Emotional Intelligence (EI) or Emotional Quotient (EQ) is defined as a set of emotional and social skills that collectively establish how well we:
perceive and express ourselves
develop and maintain social relationships
cope with challenges
use emotional information in an effective way
EQ Tests measure people's emotional intelligence by asking a series of questions and exploring their responses. There are two main different types of EQ tests based on two psychological models:
Trait-based emotional intelligence (EQ) model
Ability-based emotional intelligence (EQ) model
Trait-based EQ Questionnaire
The trait-based EQ test is a self-report asking the participant to rate themselves on a number of items such as 'I am supportive to my work colleagues' or 'I understand my own emotions'. The participant is required to respond using a 5-point Likert scale. A computer-generated report shows how the individual's responses compare to a norm group i.e. a large group of people who have completed the questionnaire in the past.
Ability-based EQ Test
The ability-based EQ test is a measure of the participant's EQ ability and presents the participant with a series of questions with a number of multiple-choice right or wrong answers. This type of test measures a person's cognitive ability in terms of their understanding of emotions in different scenarios or emotions displayed on people's faces. Results are usually compared to a norm group to see how the individual's EQ compares to other people.
Assessment of Emotional Intelligence
For either recruitment or employee development, we provide EI assessment using the EQ-i 2.0. The assessment is administered online and, after it has been completed, we provide the computer-generated report.
Developing your Emotional Intelligence
This online course provides an introduction to emotional intelligence and how it can be developed in the workplace. A number of template action plans are provided to help individuals to focus on their self-development.
EQ-i 2.0 &
EQ 360 Certification
Become a qualified practitioner in the popular EQ assessments, the EQ-i 2.0 and EQ 360 which are ideal for coaching and leadership development. Our certification takes place either in the classroom or online.
The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT) is the popular ability-based measure of EQ. You can become a qualified practitioner by attending our MSCEIT certification course.