What is Emotional Intelligence?
Emotional Intelligence (EI) or Emotional Quotient (EQ) is defined as a set of emotional and social skills that collectively establish how well we:
perceive and express ourselves
develop and maintain social relationships
cope with challenges
use emotional information in an effective way
EQ Tests measure people's emotional intelligence by asking a series of questions and exploring their responses. There are two main different types of EQ tests based on two psychological models:
Trait-based emotional intelligence (EQ) model
Ability-based emotional intelligence (EQ) model
Trait-based EQ Questionnaire
The trait-based EQ test is a self-report asking the participant to rate themselves on a number of items such as 'I am supportive to my work colleagues' or 'I understand my own emotions'. The participant is required to respond using a 5-point Likert scale. A computer-generated report shows how the individual's responses compare to a norm group i.e. a large group of people who have completed the questionnaire in the past.
Ability-based EQ Test
The ability-based EQ test is a measure of the participant's EQ ability and presents the participant with a series of questions with a number of multiple-choice right or wrong answers. This type of test measures a person's cognitive ability in terms of their understanding of emotions in different scenarios or emotions displayed on people's faces. Results are usually compared to a norm group to see how the individual's EQ compares to other people.